This Privacy Notice for Everloop Ltd ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, or share ('process') your personal information when you use our services, including when you visit our website at everloop.agency, or engage with us in other related ways, including any sales, marketing, or events.
Taking a moment to read this Privacy Notice will give you a clear picture of your privacy rights and the choices you have. We’re the ones responsible for deciding how your personal information is handled. If you’re not comfortable with our policies or practices, we kindly ask that you don’t use our Services. And if anything’s still unclear or you just want to talk it through, feel free to reach out at hello@everloop.agency
What personal information do we process?
When you visit, use, or explore our Services, we may collect and process certain personal information. The type of information we handle depends on how you interact with us, the choices you make, and the products or features you decide to use.
Do we process any sensitive personal information?
In certain jurisdictions some information may be considered 'special' or 'sensitive', like your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
Do we collect any information from third parties?
We do not collect any information from third parties.
How do we process your information?
We use your information to deliver, improve, and manage our Services, to stay in touch with you, to help keep everything secure, and to meet legal requirements. With your consent, we may also use your information for other specific purposes. Rest assured, we only process your information when we have a valid legal basis to do so.
When and with whom do we share your information?
We may share your personal information in certain situations and with specific types of trusted third parties. You can learn more about the circumstances in which we share information, and who we share it with below.
What are your rights?
Depending on where you are located, privacy laws may give you certain rights over your personal information. You can learn more about the rights that apply to you here.
How do you exercise your rights?
The easiest way to exercise your rights is byby contacting us at hello@everloop.agency. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full:
We collect personal information that you choose to share with us — for example, when you’d like to learn more about us or our products and services, when you take part in activities on our platform, or whenever you reach out to us.
Information you share with us.
The details we collect depend on how you interact with us, the choices you make, and the products or features you use. This information may include things like:
Payment information
If you decide to make a purchase, we’ll need some details to process your payment — like your payment card number and the security code. All payment information is securely handled and stored by Stripe. You can review their privacy policy here: https://stripe.com/gb/privacy.
Please make sure that any personal information you share with us is accurate and up to date and let us know if anything changes.
Information we collect automatically
When you visit our services, we automatically gather some technical details, for example, your IP address, browser type, and device information.
This information doesn’t identify you personally (like your name or email), but it may include things like:
We use this information mainly for security, improving how our services work, and for analytics and reporting.
Like many companies, we also use cookies and similar technologies. You can learn more in our cookie notice.
We use your personal information in different ways depending on how you interact with our services. Here are some of the main reasons:
We only use your personal information when we have a good reason, and the law allows us to. This could be with your consent, to follow legal requirements, to provide the services you’ve asked for, to meet our contractual obligations, to protect your rights, or to support our legitimate business needs.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the legal reasons (also called “legal bases”) we rely on when we use your personal information. Depending on the situation, we may rely on the following:
We may use your information if you’ve given us clear permission (express consent) for a specific purpose, or if your permission can be reasonably assumed (implied consent). You can withdraw your consent at any time.
In some rare situations, the law allows us to use your information without your consent. These situations include:
If you live in California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to access, correct, request a copy of, or delete your personal information. You may also be able to withdraw your consent for us to process your information. These rights can be limited by law.
Personal Information We May Collect includes identifiers such as contact details (e.g., real name, alias, postal address, and telephone or mobile number). We may also collect your device location.
We may collect additional personal information when you interact with us in person, online, by phone, or by mail. For example, getting help through our customer support, participating in surveys or contests, and using our services while submitting inquiries.
We use and keep this information only as needed to provide our services or for legitimate business purposes.
How We Share Information
We may share your information with trusted service providers who help us operate our services, under written contracts. We may also share information with affiliates, business partners, or in connection with business transactions. Any sharing for our own research or internal business purposes is not considered selling your information.
Your Rights
Depending on where you live, you may have rights to:
How to Exercise Your Rights
You can contact us at hello@everloop.agency. You may also designate an authorized agent to make a request on your behalf, following applicable rules. We may need to verify your identity before processing requests. If an authorized agent submits a request, we may require proof of their authorization.
Appeals
If we decline your request, you can appeal by emailing hello@everloop.agency. We will explain our decision in writing. If your appeal is denied, you may contact your state attorney general.
California ‘Shine the Light’ Law
California residents can request, once a year and free of charge, information about categories of personal information we shared with third parties for marketing purposes in the past year. To make a request, see “How Can You Contact Us About This Notice?”
We may share your information in certain situations described below or with the following types of third parties:
Vendors, consultants, and other service providers. We may share your data with trusted third-party vendors, service providers, contractors, or agents who help us provide our services. These third parties only get access to the information they need to do their work.
Other situations where we may share your information:
We use cookies and similar tools (like web beacons and pixels) to collect information when you use our services. These tools help us keep our services secure, prevent crashes, fix bugs, save your preferences, and support basic site functions.
For more details about how we use these technologies and how you can manage or refuse certain cookies, please see our Cookie Notice.
Google Analytics
We may share your information with Google Analytics to track and analyse the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.googIe.com/dIpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
We only keep your personal information for as long as we need it to provide our services and fulfill the purposes described in this privacy notice. In some cases, the law may require us to keep certain information longer, such as for tax, accounting, or other legal reasons.
Once we no longer have a legitimate reason to use your information, we will either delete it or make it anonymous. if deletion isn’t immediately possible (for example, if your information is stored in backup archives), we will securely store it and prevent any further use until it can be safely removed.
We do not knowingly collect information from, market to, or sell data about children under 18 (or the minimum age required by law in your area). By using our services, you confirm that you are at least 18, or that you are a parent or guardian giving consent for a minor to use the services.
If we find out that we have collected information from someone under 18 (or the legal equivalent in your area), we will take steps to promptly delete the information from our records.
If you believe we may have collected information from a child under 18, please contact us at hello@everloop.agency
Depending on where you live, for example, in the United Kingdom (UK), European Economic Area (EEA), Switzerland, Canada or US - you have certain rights that give you more access to and control over your personal information.
In some regions (like the EEA, UK, Switzerland, and Canada), data protection laws give you rights that may include:
In some situations, you may also have the right to object to how we process your information. You can make any of these requests using the contact details in the section “How can you get in touch?”. We will carefully review and act on any request in line with applicable data protection laws.
If you are in the EEA or UK and believe we are processing your personal information unlawfully, you also have the right to complain to your local data protection authority. If you are in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
You have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “How can you get in touch?”.
Please keep in mind that even if you withdraw your consent, it won’t change the fact that we lawfully processed your information before you did so. Also, where the law allows, it won’t affect any processing we’re allowed to do for reasons other than your consent.
Opting out of marketing communications
You can unsubscribe from our marketing and promotional emails at any time by clicking the unsubscribe link in the messages we send, or by contacting us using the details in the section “How can you get in touch?”. Once you unsubscribe, you’ll be removed from our marketing lists.
Please note that we may still need to communicate with you for important non-marketing reasons, for example, to respond to service requests, or handle other essential matters.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually change your browser settings to remove or block cookies. Keep in mind that doing so may affect certain features or services on our platform. For more information, please see our Cookie Notice.
If you have any questions or comments about your privacy rights, you can email us at hello@everloop.agency
Some browsers and mobile apps have a Do-Not-Track (DNT) setting you can turn on to signal that you don’t want your online activity monitored. Currently, there’s no standard way to enforce DNT, so we don’t respond to these signals. If a standard is adopted in the future, we’ll update this privacy notice to let you know.
We may update this privacy notice from time to time. The newest version will show the updated “Revised” date at the top. For significant changes, we may post a notice or contact you directly. We encourage you to check this notice regularly to stay informed about how we protect your information.
If you have any questions or feedback about this notice, feel free to email us at hello@everloop.agency or write to us at: 50 St Mary’s Rd, Hemel Hempstead HP2 5HL, UK
You have the right to request access to the personal information we hold about you, see how we’ve used it, correct any inaccuracies, or ask us to delete it. You may also be able to withdraw your consent for us to process your information. Please note that in some cases, the law may limit these rights.
To review, update, or delete your personal information, simply contact us at hello@everloop.agency.
